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Problems with sync between ipad/ipod maps and web maps

Ed free
asked this on November 06, 2011 18:05

I am having increasing problems with sync between ipad/ipod maps and web maps. It seems like half of the time that I make changes on the ipad, it says that there have also been changes via the web (even if there have not as far as i know) and it is therefore going to make a copy. Then I have to go through checking where my latest changes are. Very frustrating!!

 

Comments

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Andreas Krause
mindmeister_site

Sync in iPad app does not work properly: In the desktop web app i deleted a few maps and moved some others into specific folders. In the iPad app some of the deleted maps were visible again and some of the moved maps where shown outside of the folders. Weird! :( 

November 30, 2011 00:07
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Huw Thomas
mindmeister_site

I have exactly the same problem. Please advise of the solution

November 30, 2011 14:10
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Stefan Krause
mindmeister_site

hi there ... having the same issue here ... sync between ipad2 and web does not work properly ... only some entrys of mindmaps are visible at the web-maps ... at the ipad there is yellow exclamation mark behind the maps ... have sent a troubleticket for about one week, but nothing happend :-( ... please advise a solution, otherwise i have to cancel my membership ... would be very annoying for me, i love the app :-)

December 15, 2011 14:39
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N Fabian
mindmeister_site
Have a similar issue. Where is the answer from the support team?
January 02, 2012 18:07
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Oliver Hübler
MindMeister
Ajax_loader_small Answer

We are really working hard on this issue and already provided a lot of updates to the AppStore which should fix almost all your problems. We are constantly testing this syncing issue with different network connections and speeds and will continue updating our iPad and iPhone applications until we all really get the very best out of it.

January 05, 2012 15:29
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Lars Feldmann
mindmeister_site

I've got the same problem. When will this be fixed? I regard this as a crucial error.

In the meantime I would like to know whether it's safer to keep working on the web version or the iPad version. I don't want to loose information. Can you please advise?

 

Regards,

Lars

January 19, 2012 00:57
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Clever One
mindmeister_site

Experienced the issue with the iPhone today.

January 19, 2012 16:37
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Felipe Lopeceron
mindmeister_site

I lose all hyperlinks when i switch PC-created maps to iPad2. Any settings i missed? Thank you,

March 15, 2012 18:15
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Matt Harrison
mindmeister_site

Not being able to sync between my Ipad and the web browser kind of defeats the object of Mindmeister being available on different platforms. Am reluctant to purchase a subscription while this issue is still outstanding.

May 02, 2012 12:19
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Matt Harrison
mindmeister_site

Try taking a copy of the map, name it differently then resync it. It should now sync fine, if so then delete the original and rename the copy file back to the original name, work for me now!!

May 02, 2012 12:28